Shipping policy

Shipping Policy

Thank you for shopping with us! We want to make sure you know what to expect after placing your order.

Processing Time
Orders are typically processed within 10-14 business days. Processing times may be longer during holidays, sales, or periods of high order volume.

Shipping Time
After your order has been processed, estimated delivery is 7-14 business days. Delivery times are estimates and may vary depending on the destination, carrier delays, weather, holidays, or other circumstances outside our control.

Shipping Costs
Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase.

Order Tracking
When tracking is available, customers will receive tracking information after their order has shipped. Please allow time for the carrier to update the tracking information.

Incorrect Shipping Information
Customers are responsible for providing an accurate shipping address at checkout. If you notice an error in your shipping information, please contact us as soon as possible at shopthewestcollective@yahoo.com. We cannot guarantee that an address can be changed after an order has entered processing.

Lost, Delayed, or Damaged Packages
If you experience an issue with your delivery, please contact us at shopthewestcollective@yahoo.com with your order number so we can assist you.

Questions
For questions regarding your order or shipping, contact us at shopthewestcollective@yahoo.com